Privacy policy

Last Updated: [20-11-25]

At Dunhill & Drake, protecting your personal data is a priority. This privacy policy outlines how we collect, use, and protect your information.

 

1. Information Collected

We may collect the following types of data:

• Contact details such as name, phone number, shipping and billing addresses
  
  
• Order details including products purchased and payment method
  
  
• Technical data such as browser type, device ID, IP address, and pages visited
  
  
• Marketing preferences including email newsletter opt-in status
  
  

2. Use of Your Information

Your data is used to:

• Process orders and manage deliveries
  
  
• Provide customer service and order updates
  
  
• Improve our website functionality and user experience
  
  
• Send marketing communications with your consent
  
  
• Comply with legal obligations
  
  

3. Data Security

We use secure servers, encrypted connections, and restricted access controls to protect your personal data.
Payment information is processed via third-party payment gateways and is not stored on our servers.

4. Cookies

We use cookies to enhance your browsing experience, track website performance, and support analytics.
You may disable cookies via your browser settings. Some site features may be affected by cookie restrictions.

5. Your Rights

You may request:

• Access to your personal data
  
  
• Correction of inaccurate information
  
  
• Deletion of your data, where applicable
  
  
• Withdrawal of consent for marketing communications
  To exercise these rights, please contact support@dunhillanddrake.com.